Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget needs. This helps us deliver a tailored service that aligns with your business.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

CompassOpalQuarry respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to safeguard it. This includes secure data storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we maintain robust security practices, no internet transmission method is completely risk-free. We continually update our security measures to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.

To exercise these rights, reach out to us via the contact details at the end of this policy. We will respond within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and satisfy legal obligations. Retention durations differ by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site utilizes cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in remembering your preferences and in evaluating site performance.

You can adjust cookie settings via your browser preferences. However, turning off certain cookies may affect how the website functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy applies solely to CompassOpalQuarry and our site. We are not responsible for the privacy practices of external sites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Updates to Our Privacy Policy

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will update the "Last Updated" timestamp at the top of this document.

Please take a moment to review this policy from time to time so you know how we safeguard your personal information.

Get in Touch About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.